Spencer Schmerling

1. Community
2. Feedback on Chat
3. Chat log recorded in Zendesk has incorrect Timezone

Call it what you want Dean - bug or design flaw. Either way, it makes using your chat tedious. Considering you haven't fixed it in four years, I'm done waiting. We are going to look at other options. 

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• Spencer Schmerling
• Created November 14, 2019 00:24
• 0 votes

1. Community
2. Feedback on Talk
3. Allow use of existing Twilio numbers for ZenDesk voice

Thanks Michel, that is exactly what I was looking for.

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• Spencer Schmerling
• Created November 10, 2017 20:11
• 0 votes

1. Community
2. Feedback on Talk
3. Allow use of existing Twilio numbers for ZenDesk voice

We have a number in our Twilio account that is answered by an IVR that we built in Twilio. Is there a way to use that number (or that number's caller ID) when we make an outbound call from Zendeks?

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• Spencer Schmerling
• Created October 30, 2017 22:16
• 0 votes

1. Community
2. Feedback on Chat
3. Chat log recorded in Zendesk has incorrect Timezone

This isn't a new feature request, this is a bug. Showing the wrong time zone in a chat could not possibly be how this system was designed, could it?

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• Spencer Schmerling
• Created December 15, 2016 15:03
• 3 votes

1. Community
2. Feedback on Talk
3. Holiday Rule Voicemail Greetings for Zendesk Voice

Agreed, definitely needed!

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• Spencer Schmerling
• Created February 13, 2016 01:07
• 1 vote