Robert Smith
- Total activity 110
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Activity overview
Latest activity by Robert Smith-
Robert Smith commented,
and sure they can reach out to me.. I just assume i have many product enhancements that ive submitted over the years and some havent even been touched.
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Robert Smith commented,
IM not talking about chat. We do not use this at the moment but maybe in the future we will
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Robert Smith commented,
The white on white tabs is a perfect contrast.. sarcasm. Anyway Im sure these are decisions your team made, as I never received any asks from a customer standpoint on layout.
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Robert Smith commented,
Not sure what your comment means?
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Robert Smith created a post,
New Zendesk/Zopim Layout
AnsweredThe color scheme seems so dreary and dull.... Is there a way to change this?
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Robert Smith commented,
Zendesk should auto update new/changed/deleted domains.. https://support.zendesk.com/hc/en-us/community/posts/212034028-Automated-update-to-whitelist-of-new-domains
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Robert Smith created a post,
"Was this article helpful"(Knowledgebase) - Is there a report to show which articles were most helpful?
"Was this article helpful" - Is there a report to show which articles were most helpful? I want to be able to use this to promote articles that have been the most helpful and make them visible on ...
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Robert Smith created a post,
Ability to download voice recordings
CompletedPlain and simple.. I need to download a voice recording and send it to someone. There is no ability given to customer to do this