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Benley Sy
Joined Oct 24, 2024
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Last activity Oct 25, 2024
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Latest activity by Benley Sy
Benley Sy commented,
CommentMeasuring success
How can I make this formula work:
IF [Changes - Field name]="satisfaction_score"
AND ([Changes - New value]="good" OR [Changes - New value]="bad")
THEN [Update - Date]
ENDIF
I have this but I need to return the Date:
IF ([Ticket satisfaction rating] = "Good" OR [Ticket satisfaction rating] = "Bad") THEN
[Ticket ID]
ENDIF
View comment · Posted Oct 25, 2024 · Benley Sy
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Benley Sy commented,
Community comment Q&A - Reporting and analytics
How do we return the date when the survey was submitted so I can download the report as a CSV file?
View comment · Posted Oct 24, 2024 · Benley Sy
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