Brian Minick
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Activity overview
Latest activity by Brian Minick-
Brian Minick commented,
Same on the clearing due dates...especially when we are talking about follow up tickets, it's killing my reporting. Example: We have a custom field holding a date. We solve the ticket naturally. ...
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Brian Minick commented,
Appreciate it Kristen, however I did not get my SWAG :(
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Brian Minick created a post,
Routing tip when groups are restricted
I'm looking to get some swag so figured I could drop a quick tip here on how I do some routing from some groups that do not have access to other groups. In our Zendesk instance we have the followin...
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Brian Minick commented,
Is there any update to this? How come we cannot add due dates to things other than tasks? It makes no sense to have to add a secondary "due date" field to views to gain visibility to a due date. Th...