Brian Minick

1. Community
2. Support Q&A
3. Reminder system: unable to clear date field once the reminder has been sent

Same on the clearing due dates...especially when we are talking about follow up tickets, it's killing my reporting.   Example: We have a custom field holding a date. We solve the ticket naturally. ...

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• Brian Minick
• Created August 02, 2017 18:25
• 0 votes

1. Community
2. User Tips & Tricks
3. Routing tip when groups are restricted

Appreciate it Kristen, however I did not get my SWAG :(

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• Brian Minick
• Created April 13, 2017 21:22
• 0 votes

1. Community
2. Support Q&A
3. Due Date for Tickets other than Tasks

Is there any update to this? How come we cannot add due dates to things other than tasks? It makes no sense to have to add a secondary "due date" field to views to gain visibility to a due date. Th...

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• Brian Minick
• Edited December 04, 2015 03:35
• 0 votes