Ron F
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Activity overview
Latest activity by Ron F-
Ron F commented,
I have a multi brand instance of Zendesk. Currently since ZD does not have a way to restrict ticket forms to specific brands/help centers. I am using the following code under the "new request page"...
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Ron F commented,
The help center contains FAQ/knowledge base and community. Users can comment on both, but it is the community that I am referring to. We have seen a large influx of spam. We are using the Spam filt...
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Ron F commented,
Please create a way for agents to get notified when a customer submits an article for approval in help center. It would help speed up our content moderation process.