Sarah Hong

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Latest activity by Sarah Hong
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    Sarah Hong commented,

    We really like the idea of Guided Mode but unfortunately, we can't use it. We have a view just for problem tickets so that our agents can easily see what the current issues are and we want that vie...

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    Sarah Hong commented,

    Thanks Wes! Just applied it to our knowledge base and it works perfectly.

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    Sarah Hong created a post,

    Resize Youtube Video in Article

    Is it possible to make a Youtube video embedded in a knowledge base article responsive to screen size?