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Troy Highly
Joined Oct 24, 2024
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Last activity Oct 24, 2024
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Latest activity by Troy Highly
Troy Highly commented,
Community comment Q&A - Tickets and email
It appears for us, that the null is allowed when an agent creates a ticket for a client. If an end user creates a ticket, then the required field must be chosen. This still causes an issue for us, because this information needs to be entered REGARDLESS of the ticket being created by an agent or an end user. Any plans to fix this?
View comment · Posted Oct 24, 2024 · Troy Highly
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