R. Bello
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Activity overview
Latest activity by R. Bello-
R. Bello commented,
Zendesk Support provided a link to this post: https://support.zendesk.com/hc/en-us/community/posts/208167958-Hiding-attachment-system-fields-on-ticket-form and I was able to find the right code for...
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R. Bello commented,
We hide the Subject and Description and we're able to assign static values for them but we're trying something similar to what David has where the subject field is set upon the ticket submitted an...
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R. Bello created a post,
Auto-populating fields in ticket forms with custom field input data
We're very close to where I need to be with customizing one of our ticket forms. We hide the Subject and Description and we're able to assign static values for them but we're looking to populate th...
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R. Bello created a post,
MS Flow - Update Ticket Tag
I'm have on an MS Flow which is working great to create a ticket but then I want to add a tag to the recently created ticket. Under the Update item feature from Zendesk in MS Flow, there is no fiel...