Recent searches
No recent searches

Ariya Sacca Utama
Joined Nov 25, 2024
·
Last activity Feb 17, 2025
Following
0
Followers
0
Total activity
9
Votes
0
Subscriptions
5
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Ariya Sacca Utama
Ariya Sacca Utama commented,
What a DOWN GRADE!!
Note: This section applies only if you didn't have a drafted or published AI agent as of February 3, 2025. Otherwise, see Creating an AI agent for messaging (Legacy).
How can we create a flow if we just activated messaging on 4 February 2025?
are we can't create an answer/flowbuilder in Zendesk anymore?
Where's the answer tab?

View comment · Edited Feb 17, 2025 · Ariya Sacca Utama
0
Followers
0
Votes
0
Comments
Ariya Sacca Utama commented,
can we make a trigger like this: (send message to customer)
You are currently in the 4th / 3rd / 2nd queue
cause when i use "@queue_size" placeholder, is the total of queue in messaging.
View comment · Posted Feb 12, 2025 · Ariya Sacca Utama
0
Followers
0
Votes
0
Comments
Ariya Sacca Utama commented,
Can we use this for social media channel?
View comment · Posted Feb 11, 2025 · Ariya Sacca Utama
0
Followers
0
Votes
0
Comments
Ariya Sacca Utama commented,
Hi,
I would like to clarify some details about the {{satisfaction.survey_section}}
placeholder used in the system. Below are my questions:
-
What does this placeholder represent?
- Does it specifically refer to a link to the customer satisfaction survey, or does it serve another purpose?
-
What content or link is displayed through this placeholder?
- Is the link static, or does it change dynamically depending on the ticket?
-
Is there any official documentation explaining this placeholder?
- If so, could you please share the link?
-
Can this placeholder be customized?
- If yes, which parts are configurable?
Thank you for your assistance! I want to ensure the implementation meets the user’s needs.
View comment · Posted Nov 25, 2024 · Ariya Sacca Utama
0
Followers
1
Vote
0
Comments