Avatar

John Tolle

  • Total activity
    32
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    7

Activity overview

Latest activity by John Tolle
  • Avatar

    John Tolle created a post,

    Current Year in Footer of Help Center Page

    On a Help Center page footer (https://developer.zendesk.com/apps/docs/help-center-templates/footer_page), I would love to use the date helper (https://developer.zendesk.com/apps/docs/help-center-te...

  • Avatar

    John Tolle commented,

    How's that backlog looking?  If this issue hasn't gotten a raised priority, we will soon be forced to consider different support systems (moving away from Zendesk).

  • Avatar

    John Tolle commented,

    Thanks, Daragh, for the suggestions.  I stopped using bookmarks years ago because it made my memory lazy and I bookmarked so many sites that the bookmarks because worthless (finding the right bookm...

  • Avatar

    John Tolle commented,

    That's a good suggestion Daragh, but only works if you're logging in from your own computer.  I realize that seems like a copout, but I should be able to login and have the site recognize what I wa...

  • Avatar

    John Tolle commented,

    Nicole, it's nice to see that someone at your level has gotten involved, but it's disappointing that it won't even be addressed this year, and who knows when/if it will get into a sprint next year....

  • Avatar

    John Tolle commented,

    TL;DR: End-users cannot have sufficient privileges to access attachments across all organizations.  Attachments should be properly imported as native Jira attachments when linking to Jira issues. T...

  • Avatar

    John Tolle commented,

    You're welcome.  I had to reply because that stuff drove me nuts a while ago and it took me long enough to figure it out (don't laugh) that I didn't want anyone else to painfully stumble through it...

  • Avatar

    John Tolle commented,

    Annoyingly, GoodData can only send reports as e-mail to registered real users of Zendesk (and end users don't count.)  Luckily, you can send Dashboards via e-mail (only as attached PDFs, unfortunat...

  • Avatar

    John Tolle commented,

    Short version: Just stick with manually changing the column width. Numbers are always right-justified (which is pretty standard) and I don't see any way to choose any other kind of justification or...

  • Avatar

    John Tolle commented,

    You're welcome, @Jennifer!  Sometimes it pays to just keep throwing darts... eventually one finally makes it to the dart board.  :)