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John Meyer

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Latest activity by John Meyer
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    John Meyer commented,

    I have created a trigger that works well to detect these tickets, notify the user, and automatically close the ticket. I currently have an automation to set the ticket from solved to closed after 1...

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    John Meyer commented,

    Thank you so much for responding.  I think their are multiple specific examples on this thread, but I also think I can concisely represent the common complaint here... Every single closed ticket ge...

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    John Meyer commented,

    I would like this as well, but an alternative would be to put the code for the satisfaction buttons in the trigger that notifies the user/customer that the ticket has been solved: {{satisfaction.ra...