Customer Support Theme

1. Community
2. Support Q&A
3. Is it possible to change "Submit a Request" to "Submit A Question"?

Hello @Areshka If you are using the Zendesk Copenhagen theme and want to change the "Submit a Request" text on the header. Just follow the below steps -  Go to the "header.hbs" template > Go to the...

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• Customer Support Theme
• Edited September 17, 2020 08:17
• 0 votes

1. Community
2. Support Q&A
3. How can I change the logo link?

Hello @Marc Barron, Use this -  <header class="header"> <div class="logo"> <a href="https://coursekeyeducation.com/" target="_self"> <img src="https://theme.zdassets.com/theme_assets/79232...

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• Customer Support Theme
• Created June 04, 2018 20:37
• 1 vote

1. Community
2. Support Q&A
3. Sticky header menu

Hello @Lucas, You have to need to customize some code. After login > Go to the "Customize design" option (appearing on the left side) > Edit your Live Theme If you are using "Zendesk Copenhagen The...

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• Customer Support Theme
• Created April 05, 2018 14:02
• 2 votes

1. Community
2. Guide Q&A
3. Change Size of Promoted Articles in ZenDesk Guide (HC)

Hello @Trevor Tarakjian, Go to the "style.css" tab and search the ".promoted-articles-item a".  Just add a new CSS property here (adjust your font size as per your need) .promoted-articles-item a {...

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• Customer Support Theme
• Created March 30, 2018 18:48
• 1 vote

1. Community
2. Guide Q&A
3. Help Center home page shows only Recent Activity section

Hello @Tami Did you insert the articles in your Help Center? Please, add the articles to your sections. I hope this will help. Thanks Customer Support Theme  

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• Customer Support Theme
• Created March 23, 2018 22:40
• 0 votes

1. Community
2. Guide Q&A
3. Customize Heading Text

Hello @Sherri Anderson, If you are using Zendesk Copenhagen Theme. See below steps -  Go to the "style.css" editor tab and paste the below code on the bottom. .article-relatives h3 { text-transfo...

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• Customer Support Theme
• Edited February 23, 2018 21:07
• 1 vote

1. Community
2. Support Q&A
3. How to add in a button the chat link?

Hello @Dave, We are Customer Support Theme. We provide Zendesk services. You can see our website for more info. ThanksCustomer Support Teamhttps://customersupporttheme.com(Experts in Zendesk Themes...

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• Customer Support Theme
• Created January 14, 2018 17:28
• 0 votes

1. Community
2. Support Q&A
3. How to add in a button the chat link?

Hello @Dave, Please use this one I hope this will help you -  <a href="javascript:$zopim.livechat.window.show();"> <h4>Start a chat</h4></a> You can also see the Live Demo (Go to the footer area "S...

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• Customer Support Theme
• Created January 14, 2018 16:42
• 0 votes

1. Community
2. Guide Q&A
3. How do i change the name of "community"

Hello @Jørund Thomassen Gjesvik, Go to the "Homepage" template editor > Go to the line no. 57 > Replace below code -  <h2>ADD_YOUR_TITLE</h2>{{#link 'community' class='community-link'}} ADD_CONVERS...

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• Customer Support Theme
• Created November 15, 2017 20:40
• 0 votes

1. Community
2. Guide Q&A
3. Display section names on article page

Hello @Meghan Mahar, We have a plugin for you - http://customersupporttheme.com/zendesk-plugins/ (Zendesk Categories List with Sections) This plugin lists Categories and Sections automatically on y...

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• Customer Support Theme
• Edited October 04, 2017 10:09
• 0 votes