davidb
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Activity overview
Latest activity by davidb-
davidb commented,
Ok, Thanks! I was setting a tag in one of my first attempts but I must not have set it correctly because I was getting the same error. So that is where I got confused. When I went back and set ...
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davidb commented,
Yes... I have read that over and over again. What does that really mean—"nullifying condition". I have followed one of the examples on the forum almost exactly and it's not working. I am missin...
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davidb commented,
I have read this thread and other help articles trying to understand what I am doing wrong. I feel like have copied the examples and I still can't get it to work. Help! Super frustrated...
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davidb commented,
It seems like the [Type] field should have an option for "Communication", "Information", or "Updates". Is there an opportunity to add other values to the [Type] field.
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davidb commented,
Ok I have logged into the old account and changed the Account Owner but the original owner admin privs are still greyed out. Does it take some time for Zendesk to update?