Mikkel

1. Using Talk
2. Talk basics
3. Understanding how Talk calls become tickets

This feature is long awaited... Good to see it's finally here. Is it possible to import extra numbers via .csv or do we have to add them to 200+ users manually?  

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• Mikkel
• Created January 26, 2017 11:12
• 1 vote

1. Community
2. Completed Product Feedback Requests - All Products
3. add "mobile" to customer profile, ... enable multiple phone numbers in profile (office, mobile)

Please, Zendesk! This is a major issue and can't be THAT difficult to implement

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• Mikkel
• Created August 20, 2015 06:04
• 1 vote

1. Community
2. Completed Product Feedback Requests - All Products
3. add "mobile" to customer profile, ... enable multiple phone numbers in profile (office, mobile)

I simply can not belive this hasen't been implemented yet! We live in a World with close to a gazillion mobile phones and there is even Zendesk apps for the smart phones. But supporting a simple ...

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• Mikkel
• Created April 23, 2015 09:17
• 1 vote

1. Community
2. Support Troubleshooting and Q&A
3. Add mobile phone on end-users?

This would be a really nice feature - and in 2015 a need to have feature! About 50 percent of the calls to our helpdesk is from mobile phone. And then we have to create the requester manually

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• Mikkel
• Created January 09, 2015 11:53
• 0 votes