Eckhard Doll
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Activity overview
Latest activity by Eckhard Doll-
Eckhard Doll commented,
Agreed and +1!
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Eckhard Doll commented,
Discussed elsewhere already but yes, please! It's weird that so many small workflow improvements take forever to be implemented.
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Eckhard Doll commented,
Good question! How about Zendesk improving the views options without a 3rd party app needed?
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Eckhard Doll commented,
Thanks for all the improvements on this feature so far! Maybe I am missing the obvious or this has been discussed before but if I include ticket comments in a side conversation, I'd like to have th...
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Eckhard Doll commented,
I agree. There are some shortcuts missing, especially the "take ticket"!
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Eckhard Doll commented,
I can only second what has been written above. Would be a great addition!
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Eckhard Doll commented,
@Antonio, indeed, "C" would be a very welcome addition to the side conversations for us as well. Having the same addresses to choose from as with the change requester feature would be fine.
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Eckhard Doll created a post,
Make blocking number available on the user view
Hello, It would be helpful to have the number blocking available right on the user/requester page. Cheers,Ed
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Eckhard Doll created a post,
"Details" for blocked numbers
Hello, Currently it seems to be possible to enter the numbers to be blocked only. We have specific numbers we want to block but it would be great having a "details" field to enter additio...
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Eckhard Doll commented,
@Toby - Thank you! That sounds promising!