Eckhard Doll
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Total activity269
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Last activity
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Member since
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Following1 user
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Followed by1 user
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Votes148
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Activity overview
Latest activity by Eckhard Doll-
Eckhard Doll commented,
Same here last week. We have already been in contact with support. The requesters seen in your screenshot have been the same mostly.
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Eckhard Doll commented,
Same here on POD 18 in Germany. Zendesk confirmed this on Twitter already.
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Eckhard Doll commented,
Hi! Does anyone know why the width of a dashboard image export seems to be stuck at 1180 and is not remembered while the height value is adjusted to the actual height of the dashboard? My dashboard...
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Eckhard Doll commented,
Same here! It gets annoying. A monthly reminder would be more than enough. Thank you!
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Eckhard Doll commented,
This was written two years ago by Juz "It's a bit surprising that Zendesk doesn't allow identifying a ticket by its sender address." It's not only a bit surprising that this still does not work, it...
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Eckhard Doll commented,
This has been discussed many times before and I don't get it either. Fortunately, we only have to choose between some views and which to show but for other companies with more branches and differen...
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Eckhard Doll commented,
I agree that it looks a bit cluttered this way but at the same time, an improvement would be nice. Most of the times, I work with "close tab" but for the times I need to stay on a ticket, either th...
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Eckhard Doll commented,
Fun fact: a customer just recently suggested us to use a modern ticket system that allows larger file sizes to be uploaded. 20 MB is kind of (early) last decade.
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Eckhard Doll commented,
Bob Bowden, maybe they still haven't figured out how to charge customers extra for this feature? Would explain the delay on this and other rather simple workflow improvements.
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Eckhard Doll commented,
Hi Nicole! Thank you for the clarification.