Bob Bowden

1. Community
2. Feedback on Guide
3. Copy / Duplicate Help Centre articles

I'm disappointed to see that after seven months or more of following this thread and receiving updates on it, what seems to be a clear and simple request in the original post (to duplicate content)...

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• Bob Bowden
• Edited June 12, 2020 06:53
• 1 vote

1. Community
2. Feedback on Guide
3. Copy / Duplicate Help Centre articles

Seems asking for this is a waste of time, as it's been frequently asked for what appears to be 4+ years. Maybe sharing why this isn't yet available would foster some understanding from us frustrate...

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• Bob Bowden
• Created December 16, 2019 14:22
• 0 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Archiving an article to move it out of your knowledge base

Hi, Thank you for this reply!   Unfortunately, the steps don't work - as the option to bulk archive them is 'greyed out'.     Do they have to have a particular status *before* bulk selecting them ...

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• Bob Bowden
• Created May 30, 2019 06:48
• 0 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Archiving an article to move it out of your knowledge base

Hi, how do we 'bulk archive' articles?   I notice we can take many actions in bulk by ticking the checkboxes, but Archiving seems to be laboriously 'one-by-one'?

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• Bob Bowden
• Created May 29, 2019 10:35
• 0 votes