Rim Hamdi
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Activity overview
Latest activity by Rim Hamdi-
Rim Hamdi commented,
Hello! I'm the third person within a week asking what's the migration/alternative plan as this is a v1 app... when asking via ticket, I'm kindly invited to read this article https://support.zendesk...
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Rim Hamdi commented,
Any comment from a Zendesk rep would be appreciated here...at least to know if this is something Zendesk is planning on implementing, or simply not.
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Rim Hamdi commented,
Ok then Felix! As always, thanks for your prompt answer and have a nice one!
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Rim Hamdi commented,
Hello Felix - Hope you're doing well. We might be migrating to Multibrand in the coming months, and I was wondering what would be the impact on your app. Will it be able to export the content from...
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Rim Hamdi commented,
+1 @Jessie Schutz: you said on Jun 23 that you would update on the status of multiple email templates implementation, and so far no news posted. Zendesk pushes customers to switch from Hub<>Spokes...
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Rim Hamdi commented,
Hi Mayra, I understood Andre referred to if you'd implement Rich content for DC edition someday. @Andre, please correct me if I'm wrong. As for the ticket and macro edition, it would consist of add...
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Rim Hamdi commented,
Hello, Rich text for dynamic content would indeed be really useful, to avoid using markdowns. Apparently a beta was launched last month for rich content within macros (see here), however this isn'...
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Rim Hamdi commented,
Hello Wes - This tip is very useful, many thanks for sharing! One quick question: will the text always be displayed in your default language, even if you created language versions of the article co...
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Rim Hamdi commented,
Was about to ask if the discussion would be saved in case I missed it. Found answer here :) https://support.zendesk.com/hc/en-us/community/posts/203459706-Fine-Tuning-series-discussions