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Randy Carlson

Joined Jan 09, 2025

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Last activity Jan 09, 2025

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Latest activity by Randy Carlson

Randy Carlson created a post,

Post Q&A - Help center and community

I dont see a Topic specificly for this, but hopefully this gets routed to the correct person or department.

 

I am very frustrated with the lack of a response from your sales rep markus.heim@zendesk.com.  We worked together over the last few months getting squared away with a new Zendesk contract and once we signed the contract, he has been non-responsive with some setup questions we have.  We are blocked on moving forward and had I known it was going to be like this, I would have never signed the contract.  At this point, we will not be renewing next year based on our terrible experience.

 

 

Thanks,

Randy

Posted Jan 09, 2025 · Randy Carlson

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