Rupert Hawkes
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Total activity14
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Last activity
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Activity overview
Latest activity by Rupert Hawkes-
Rupert Hawkes commented,
None of the suggestions here work for us. Custom organisation fields are visible to agents not end users Custom user fields are visable to all users. We want to show a field to ONLY our companies e...
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Rupert Hawkes commented,
I want to show it for external end-users (i.e. end-users not in our company) but show it for internal end-users (i.e. end-users in our company). In the old support portal you could do this. The n...
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Rupert Hawkes commented,
Hi, how can I prevent a certain field ('team') from being displayed in the new Help Center if the end user isn't in our organisation? Can this be done in javascript, if so how/where do I apply it? ...
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Rupert Hawkes created a post,
How to prevent a field from showing for certain organisation users
AnsweredWe have the Zendesk Plus version. We want to prevent a certain field from showing for certain end users. For example for our company (organisation) end users we want a field shown, but not for en...
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Rupert Hawkes commented,
+1
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Rupert Hawkes commented,
Hey guys, would love this feature! Is there any news? Thanks!