David Stevenson
- Total activity 27
- Last activity
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Activity overview
Latest activity by David Stevenson-
David Stevenson commented,
The notification has a list of planned migrations linked: https://support.zendesk.com/hc/en-us/articles/360002123147
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David Stevenson commented,
Hello, I have a somewhat related question about this label. Will there be any side-effects to removing this label from the JIRA items? My JIRA team use views that include labels, and normally thi...
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David Stevenson commented,
Just wanted to add my vote of thanks for this piece of work, even though it took me 30 minutes to realise I needed to be using the rich text editor! Senior moment. David Stevenson
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David Stevenson commented,
Hi Jessie, Sorry it has taken me a month to respond, I had forgotten about this and have been instructing my agents to ensure there are no tickets with a status of open assigned to them when they g...
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David Stevenson commented,
We've started using this app, but I can't get the unassignment of open tickets to work. The tagging of pending / on-hold / solved tickets is working, as is the trigger that tests for the existence...
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David Stevenson commented,
6 years and there is still no way to use a filtered list to delete users? Given that the only criterion for forbidding deletion is to be linked to an open (new / pending / solved) ticket I really ...
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David Stevenson commented,
I have a similar, but different request. I'm looking for a solution to organizations who are out of contract. About 70% of our support is via telephone, so I'm looking for any solution to notify ...
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David Stevenson commented,
This may be a dumb question, but is the tracked time data stored in the same tables / fields as the Time Tracking app? Or in other words, will my existing time tracking reports be affected if I sw...