George Halet
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Latest activity by George Halet-
George Halet commented,
Dan Ross thanks for that suggestion Mary Paez had the same idea in September. You could upvote her post KB article labels issues!
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George Halet commented,
Dan Ross Thanks for replying!Here's the clarification I got on my end: The search function doesn't care about case, but separate labels will be created according to however the agent types them. e....
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George Halet commented,
A year ago, Jon Daniels kindly shared that labels are not case-sensitive. Why is it, then, that I see different version of the same text string as label options in Zendesk? e.g. when I type in "exb...
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George Halet commented,
Hi Maggie, Thanks for following up! The requirement is an option for comments to be completely anonymous, so that users of a sensitive nature would not be inhibited from providing critical feedback...
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George Halet created a post,
Anonymous Article Comments
We would like to allow signed in users to make anonymous comments on Guide articles.In feedback sessions I have heard that our (entirely internal and signed in) users are inhibited from making cons...