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Angelo Medalla
Joined Dec 20, 2024
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Last activity Dec 20, 2024
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Angelo Medalla created a post,
Hi Everyone,
Im helping our CRM configuring there Conversation bot/Chat bot on Checking for agent availability. He provided a link to me as her guide on setting up. https://internalnote.com/a-full-guide-to-handling-agent-availability-in-zendesk-messaging/#checking-for-agent-availability
On article it said this the endpoint.
GET 'https://domain.zendesk.com/api/v2/agent_availabilities?filter[channel_status]=messaging%3Aonline'
But when i try it. Im receiving an Error 401 which is related to authentication.
Posted Dec 20, 2024 · Angelo Medalla
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