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Sarah Harrison

Joined Feb 14, 2025

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Last activity Feb 14, 2025

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Latest activity by Sarah Harrison

Sarah Harrison commented,

CommentGeneral questions about email and email template

I'm having an issue where this trigger only works when we use the zendesk support email alias, but it does not send out when we receive inquiries into our gmail account that is then forwarding to Zendesk. Could you help me troubleshoot this issue?

View comment · Posted Feb 14, 2025 · Sarah Harrison

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