Kiran Madhav

Total activity 43
Last activity May 16, 2019 17:18
Member since April 07, 2015 05:24

Following 0 users
Followed by 0 users
Votes 8
Subscriptions 26

Activity overview

Latest activity by Kiran Madhav

Kiran Madhav commented, September 25, 2017 14:32
Hi Scott, Please follow below Admin --> Channels --> API --> Target Failures Here you can see all the target failure and reason. Thanks, Kiran.
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- Kiran Madhav
- Created September 25, 2017 14:32
- 0 votes
Kiran Madhav created a post, August 23, 2016 08:38
End users suspended automatically
1. Community
2. Support - Troubleshooting and Q&A
Hi there, We recently opted Zendesk and we're happy with it. We noticed some of the end-users were marked as suspended and we're loosing customers queries. Could any one suggest why this is happen...
- Kiran Madhav
- Created August 23, 2016 08:38
- 4 followers
- 4 comments
- 0 votes
Kiran Madhav commented, February 29, 2016 13:59
Thanks Matt, Its helpful!!
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- Kiran Madhav
- Created February 29, 2016 13:59
- 0 votes
Kiran Madhav created a post, February 24, 2016 13:46
Triggers to add text in description
1. Community
2. Support - Troubleshooting and Q&A
Hi there, Can anyone suggest how can I add some text to subject or description by using triggers or automations. Please suggest, Kiran.
- Kiran Madhav
- Created February 24, 2016 13:46
- 4 followers
- 4 comments
- 0 votes
Kiran Madhav created a post, February 24, 2016 13:43
Merging tickets automation
1. Community
2. Support - Troubleshooting and Q&A
Hi there, I've an issue with customer's ticketing system. When I create a ticket it'll send an email to the customers and then they reply to the email then it'll creating another new ticket because...
- Kiran Madhav
- Created February 24, 2016 13:43
- 3 followers
- 2 comments
- 0 votes
Kiran Madhav commented, October 12, 2015 10:14
Hi Jessie, Thanks for quick response. I understand there is a limitation in business rules. Is there any work around. Can you help me on this ticket please.
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- Kiran Madhav
- Created October 12, 2015 10:14
- 0 votes
Kiran Madhav commented, October 08, 2015 10:05
Hi Tonna, It is a text field. Actually I'm trying to create a trigger. when I try to add condition to the trigger below drop down not display the ticket custom field : Add trigger Meet all o...
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- Kiran Madhav
- Edited November 02, 2016 14:09
- 0 votes
Kiran Madhav created a post, October 06, 2015 07:18
Custom field not display in conditions dropdown
1. Community
2. Support - Troubleshooting and Q&A
hi there, I've 10s of custom fields in ticket form, but the issue is I'm not able view some of custom fields in the conditions dropdown which creating trigger. Please suggest.
- Kiran Madhav
- Created October 06, 2015 07:18
- 6 followers
- 19 comments
- 2 votes
Kiran Madhav created a post, August 17, 2015 07:50
How to get organization list
1. Community
2. Support - Troubleshooting and Q&A
Hi there, I've thousands of organizations in Zendesk. Unfortunately we've added a column which important to our customization. I need to update that custom field for hundreds of organizations. So ...
- Kiran Madhav
- Created August 17, 2015 07:50
- 1 follower
- 1 comment
- 0 votes