I am the administrator of our Zendesk site and I occasionally share this monthly message with agents and they love it. This gives them an opportunity to compare their work with the previous month a...
Thank you, Jacob! I can always setup a mail rule, but Zendesk makes it very easy to opt out of these messages and how difficult can it be to allow admins to add agents to this mailing list? Thanks ...
Hi, there. We would like all of our agents to receive this message and while it does not sound like this is currently possible, what can we do to make this happen? Thanks, Dennis
Hi there, We had Facebook as a channel in Zendesk before we moved to BM and I believe all I did to make it work was delete the channel and re-add it. Dennis
Hi there, Yes, it is working well for us. I used the Facebook credentials that I use for Business Manager in the Zendesk configuration, then selected the appropriate page from the list. Best regard...
We really need this feature back!
Thanks, Andreas! This worked perfectly for us.
Hi Andreas, I am interested, so please share. Thank you, Dennis
Hi Mark, We unlinked the page and added it again with the same account and it worked for us. Dennis