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Kath

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Activity overview

Latest activity by Kath
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    Kath commented,

    Thanks Graeme, the Product Tray was it. I can breathe again, doing our annual read through and update of all tutorials this month so was a bit stressed when I could not access HC. Thanks again.

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    Kath created a post,

    Link to Help Center gone from my Zendesk

    My admin log in to the help center used to be via the life preserver icon on the side bar of my zendesk login. This has disappeared and there is no way for me to log in as we have single sign-on. I...

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    Kath commented,

    Same for me and even worse a hard return is not leaving a space. Everything I wrote in separate paragraphs and lists is all in one huge blob of text and looks awful.   Any news Zendesk?

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    Kath created a post,

    Jira App Failing at creation stage

    We have the Jira OnDemand app installed and it has been working fine until yesterday. I press new issue and fill out all the fields but when I go to 'create issue' it appears to attempt to connect ...

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    Kath commented,

    I don't have the ticket status Hours Since Pending or Hours Since Update. Do I need to update or is this my plan?