Tim Kilkenny
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Total activity48
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Last activity
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Activity overview
Latest activity by Tim Kilkenny-
Tim Kilkenny commented,
Hi Matthew, At this time, we do not currently support third party 2FA devices like the ones that you mentioned.
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Tim Kilkenny commented,
Hi Gurunn, Zendesk will remember your phone number in the 2FA settings, even after 30 days.
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Tim Kilkenny created an article,
Why can't my users manually close tickets?
Question Why can't my users manually close tickets? Answer Due to system rule, users cannot manually set a ticket to closed. However, business rules or the Zendesk API are able to make updates to ...