Max Mulsch
- Total activity 35
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Activity overview
Latest activity by Max Mulsch-
Max Mulsch commented,
Hey Jessie, Thank you for your swift response. We use Zendesk for as a service desk for internal users only. We are working with various tools and services, which all require a different login. Mos...
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Max Mulsch commented,
+1 for me. I need the CC functionality enabled for end users that are not signed in. We don't want our users to send emails to us directly, as we require a certain amount of information for tickets...
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Max Mulsch commented,
I would like to be able to hide views that do not belong to the user's default group. How do I achieve this? For instance I have two groups: Approval Group Development Group In order to re-assig...
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Max Mulsch commented,
Nevermind, I've figured it out. I just need to create new views for certain groups.
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Max Mulsch commented,
Is there a way to hide certain groups? For instance I have 3 groups: Admin group Approval group Deployment group My agents are able to reassign tickets to other groups, however I don't want them ...