Avatar

Joe Tomminger

  • Total activity 38
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 15
  • Subscriptions 21

Activity overview

Latest activity by Joe Tomminger
  • Avatar

    Joe Tomminger created a post,

    Making it easier for agents to find Macros

    I've seen this topic briefly mentioned but it seems yet to be fully explored in Support. Our team is approaching 500+ macros, and while we know how to find the popular ones, we are constantly strug...

  • Avatar

    Joe Tomminger commented,

    We're a little new to zendesk so this is exactly the type of thing we're excited about. The one thing I'm not sure works so well is the lack of "Ticket: Comment" as an action in the automation or ...