Travis Smith

1. Support
2. ...
3. Insights reporting
4. Insights tag reporting: Reporting on tickets with one or more tags

I'm trying the same thing Sean mentioned earlier, creating a metric for tickets with two specific tags. I used the steps Joseph lists and I'm returning no results. Has anyone verified how to do this?

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• Travis Smith
• Created January 11, 2017 19:46
• 0 votes

1. Admin Center
2. ...
3. Setting up single sign-on
4. Single sign-on (SSO) options in Zendesk

I'm trying to get a demo of a successful SAML single sign on integration as a proof of concept for my Product and Engineering teams. Can you recommend a partner who could show me this in action?

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• Travis Smith
• Created December 25, 2016 16:07
• 0 votes

1. Community
2. User Tips & Tricks
3. Workaround: Adding a name field to your Help Center ticket form

Thanks Creighton! I'm up and running. 

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• Travis Smith
• Created May 28, 2015 17:43
• 0 votes

1. Community
2. User Tips & Tricks
3. Workaround: Adding a name field to your Help Center ticket form

I'm also getting the error that Kevin lists: Liquid error: undefined method `to_liquid' for #Ticket:0x007fccbda3c028> My URL: https://subdomain.zendesk.com/api/v2/users/{{ticket.requester.id}}.j...

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• Travis Smith
• Edited May 28, 2015 17:15
• 0 votes