Sylvain Jette
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Activity overview
Latest activity by Sylvain Jette-
Sylvain Jette commented,
Heather Stewart, I am working on something similar and there might be a way to reduce the number of views and it will only apply to each of the distinct users of a particular group. I'll let you k...
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Sylvain Jette commented,
I agree with everyone. Currently it is not just feasible to manage. If we have 50 groups and all users should be bale to see all but one group, then it is a nightmare to setup. It also impacts view...
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Sylvain Jette commented,
HI Chris Great idea. Are you to share the code you use to extract?
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Sylvain Jette commented,
I have the same situation as Kristin and it is a difficult situation. The result of not having this feature is causing us to create lengthy triggers.
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Sylvain Jette commented,
I agree, you should be able to see all your problem tickets in a view and be able to sort them by which ones have the highest number of incidents linked to them.
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Sylvain Jette commented,
Not very practical if you need to provide a large report. I have to copy and paste the last comment to get the info. I get what you say about hovering but i guess the question is not about manually...
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Sylvain Jette commented,
I agree as well. Facing this issue now where a user has a direct line and a cell phone.