Andrew Checkley
- Total activity 151
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 25
- Subscriptions 48
Activity overview
Latest activity by Andrew Checkley-
Andrew Checkley commented,
Excellent thank you, both have worked perfectly. Thanks Andrew
-
Andrew Checkley created a post,
Usage reports
Hi, I'm looking to create the following but having some difficulty can anyone advise if they have been able to achieve the following and if so how. Tickets with most activity in any given day. (i...
-
Andrew Checkley commented,
Will this update into insights? i.e. will channel now separate the those raised by web? its always bothered me that you have no method to report on what has been received by the end user and what h...
-
Andrew Checkley commented,
Although not what you need, you could copy the text from the article into windows notepad then select all in notepad and copy back. Windows notpad has no formatting options at all so will strip it ...
-
Andrew Checkley commented,
@Trapta, Works a treat thank you :)
-
Andrew Checkley commented,
@Wes, Thanks for the above just been testing this along with the changes that @Jessica Allen requested. however when dropping down a section to reveal the articles clicking the article then drops ...
-
Andrew Checkley commented,
Agree with both comments, A tag to allow reporting to show viability of the numbers that have been closed in this way is essential. Additionally a private comment or trigger-able event when selecti...
-
Andrew Checkley commented,
Hi all, In the interest of sharing as I have found many additions on the community that have been helpful, we are using the above method within our help centre but have amended the code as follows ...
-
Andrew Checkley commented,
You would need to be logged in as an admin and then 1. click on "Guide Admin" Top right. 2. Eye icon (left bar) Customize design. 3. View theme 4. three little dots in a square icon "...
-
Andrew Checkley commented,
@Will, I have been looking at this also and question the accuracy of the backlog calculation. I have a ticket open but will report back. Thanks Andrew