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Andrew Checkley

  • Total activity 153
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Activity overview

Latest activity by Andrew Checkley
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    Andrew Checkley commented,

    @Zachary Thompson hi, I like the look of what you have achieved so far, I'm looking to introduce so form of filter to our search results so wondering if you would be happy to share how you achieved...

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    Andrew Checkley commented,

    The Regular expression example. Here's a regular expression for a U.S. social security number: \b[0-9]{3}-[0-9]{2}-[0-9]{4}\b.  Is different to the example shown in the screen shot showing the prod...

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    Andrew Checkley commented,

    Excellent thank you, both have worked perfectly.   Thanks Andrew

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    Andrew Checkley created a post,

    Usage reports

    Hi, I'm looking to create the following but having some difficulty can anyone advise if they have been able to achieve the following and if so how.   Tickets with most activity in any given day. (i...

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    Andrew Checkley commented,

    @Trapta, Works a treat thank you :)

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    Andrew Checkley commented,

    @Wes, Thanks for the above just been testing this along with the changes that @Jessica Allen  requested. however when dropping down a section to reveal the articles clicking the article then drops ...

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    Andrew Checkley commented,

    Hi all, In the interest of sharing as I have found many additions on the community that have been helpful, we are using the above method within our help centre but have amended the code as follows ...

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    Andrew Checkley commented,

    You would need to be logged in as an admin and then 1. click on "Guide Admin" Top right. 2. Eye icon (left bar) Customize design. 3. View theme 4. three little dots in a square icon "Edit code" 5. ...

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    Andrew Checkley commented,

    @Vincent, Excellent thank you, exactly what I needed :) Cheers Andrew

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    Andrew Checkley created a post,

    Able to view existing queeries

    Hi, One of the quickest methods for me when we first moved over to Zendesk and Insights was the ability to view the report structure within the pre-built dashboards that were provided by default. I...