Sally Anne Dishong
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Total activity51
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Last activity
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Activity overview
Latest activity by Sally Anne Dishong-
Sally Anne Dishong commented,
Hi Charles! Thanks so much for your thorough and helpful response. Your suggestions are over my head technically, but I will pass them along to our developers and see if there's any hope of impleme...
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Sally Anne Dishong commented,
I'm trying to find information on how we might localize images in our translated articles. We're currently using the Unbabel connector to translate the article text, but the images (which are mainl...
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Sally Anne Dishong commented,
Hi Lindsay Grove - the sandbox did finally complete processing overnight. It probably took over 4 hrs in total...but I'm not sure. Hope that is helpful.
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Sally Anne Dishong commented,
I wanted to provide a bit of an update. We did receive confirmation from a Zendesk product manager that the creation of a new premium partial sandbox would not delete and did not require us to dele...
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Sally Anne Dishong commented,
Thank you for your quick response, Kasper! I did manage to find the brand setting for activating community.
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Sally Anne Dishong commented,
I have a couple of questions about the Community feature. We've had Zendesk Help Center (Guide) for many years and have not activated the Community feature. We have several brands on our instance w...
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Sally Anne Dishong commented,
Thank you for sharing your experiences. I am very interested to see the response to your comments, Virginia! We have just this week upgraded our account to the new Enterprise Suite plan from an old...
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Sally Anne Dishong commented,
Thanks, Brett. I'd also appreciate any feedback of a general nature from others who may have run into similar issues and how they resolved them. The language selections in the Guide are sometimes v...
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Sally Anne Dishong commented,
We're having a challenge with testing our backup and restore for translated HC articles in our Sandbox. For our French translations (setting selected is just "French" for the Guide language), the t...
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Sally Anne Dishong commented,
Hi Madison, that was so helpful...I completely missed the language selector in the footer. Seems an odd place for it to live...but glad it's there and I appreciate your instructions on how to easil...