Avatar

Chris Ratner

  • Total activity 12
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 4
  • Subscriptions 3

Activity overview

Latest activity by Chris Ratner
  • Avatar

    Chris Ratner commented,

    Well that's exactly what I needed. Thanks! Sorry I didn't check that first. Is there a way to have the popup also show the REQUESTER's information when you hover over the associated child tickets. ...

  • Avatar

    Chris Ratner commented,

    I would really like to use the app to link to existing ticket. For example, I have an existing ticket created as project that my internal agents review/update. Then I have several child tickets tha...

  • Avatar

    Chris Ratner commented,

    Thanks, Jessie and Au. I'd be more than happy to setup a remote session where I can show you my screen if that would help you take a look at our site -- would that work? Once we walk through, I'll ...

  • Avatar

    Chris Ratner commented,

    Hi Au Finh Saechao. Thanks for the prompt reply. I'm afraid at I don't know how to "link you" to the live help center. Is there something I can brush up on to figure it out, or maybe here is a scre...

  • Avatar

    Chris Ratner commented,

    Hi Au Finh Saechao. I really like the elegance of your solution. However, my custom forms with conditions is not working with this code added. I appended (copied and pasted) both of your pieces of ...