Laura Berkobin

1. Community
2. Feedback on Support
3. Ability to print ticket without internal note/comment

Hello Mayra -  Thanks the quick work-around ... it's still not ideal because printing from the browser has formatting issues. But still -  thanks for the hack!

• View comment
• Laura Berkobin
• Created October 19, 2016 13:02
• 1 vote

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Help center JavaScript cookbook

This is great - thank you. Love the cookbook concept! I have a few questions... 1. How can I customize the header (or not have one) for a specific ticket form?  2. How can I change the labels on a ...

• View comment
• Laura Berkobin
• Created September 11, 2016 04:09
• 1 vote

1. Community
2. Support Q&A
3. Facebook and Twitter integration without ticket creation

Hi Max -  This is also something I'm curious about ... I use Hootsuite as a publisher, but all of my posts to my Facebook location pages and Brand page (26 in total) becomes captured as a ticket.  ...

• View comment
• Laura Berkobin
• Created June 29, 2016 22:40
• 0 votes

1. Community
2. Feedback on Support
3. Ability to print ticket without internal note/comment

+1 again ... this feature is definitely needed. 

• View comment
• Laura Berkobin
• Created June 20, 2016 19:51
• 1 vote