Aimee Spanier
- Total activity 540
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Activity overview
Latest activity by Aimee Spanier-
Aimee Spanier commented,
Hi, Nabeel. Thanks for catching that! The table has been updated to include a couple missing items, including suspended user search.
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Aimee Spanier commented,
Hi, Erin and Lila. The newly-updated search lets you use advanced search operators and terminology in the default search box -- you don't have to select Advanced Search to use them. If that's not h...
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Aimee Spanier commented,
Hi, Lateesha! I've updated the links in this step of the article, to blog posts where they're available, otherwise to relevant Help Center articles (or deleting them if there isn't a useful link). ...
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Aimee Spanier created an article,
About the Zendesk Sell-Chat integration
If you work with both Zendesk Sell and Zendesk Chat, you can configure the Sell-Chat integration to access your Chats in Sell, and to see Sell data from your Chat interface. You'll also be able t...
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Aimee Spanier commented,
Update: Dave - The advanced search feature was updated, and we've now updated the procedure to reflect the new steps. Sorry for the delay! Hi, Dave. I'm sorry it's not working for you! I've tested ...
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Aimee Spanier created an article,
What's new in Zendesk: March 2020 roundup
This article provides a roundup of the new features released in Zendesk over the last few months. It includes the following sections: Zendesk Support Suite Zendesk Sales Suite Zendesk Sunshine Zen...
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Aimee Spanier created an article,
Accessing and using the People page
From the People management admin page, you can perform a number of administrative actions, including viewing, adding, and managing users, groups, organizations, and roles. This article covers th...
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Aimee Spanier commented,
Wow, Lila, it sure is out of date! Yikes. I've updated the Chat-related sections with new information. Thanks for catching that!
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Aimee Spanier created an article,
Optimizing Chat and Web Widget performance
You can use the connectOnPageLoad JavaScript API to defer the Chat connection until your visitor interacts with the Web Widget. Using this setting, you can fine-tune your website f...
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Aimee Spanier created an article,
Adding Chat to your website or Help Center
The process for configuring and deploying Chat depends on how you're using Zendesk: If you are using Zendesk Chat, and no other Zendesk products, you'll follow the Zendesk Chat-only path. If you ...