Mandeep Singh

Total activity 46
Last activity April 28, 2019 16:16
Member since April 29, 2015 16:06

Following 0 users
Followed by 2 users
Votes 15
Subscriptions 21

Activity overview

Latest activity by Mandeep Singh

Mandeep Singh created a post, November 08, 2018 17:20
Full Circle: Best Practices with Zendesk Chat
1. Community
2. Support - Best Practices, Workflows, & Strategy questions
Would you rather digest this content in a webinar? We've got you covered! Check out the on-demand webinar: Best practices with Zendesk Chat - on-demand webinar recording Let's set the stage Chat i...
- Mandeep Singh
- Edited November 09, 2018 19:48
- 3 followers
- 0 comments
- 0 votes
Mandeep Singh created a post, September 13, 2018 14:17
Full circle: Leveraging SLAs to drive team performance
1. Community
2. Support - Best Practices, Workflows, & Strategy questions
Getting started with Service Level Agreements can be tricky. To get a walkthrough of how-to setup your SLA targets and other best practices check out: Webinar recording - Leveraging Service Level...
- Mandeep Singh
- Edited January 25, 2019 16:50
- 2 followers
- 1 comment
- 0 votes
Mandeep Singh created a post, August 08, 2018 19:04
Full circle: Efficiency gains through apps
1. Community
2. Support - Best Practices, Workflows, & Strategy questions
View the webinar recording! Apps are a great way to boost efficiency for your agents and admins. Zendesk provides a wide range of apps in the Zendesk Apps Marketplace. With over 700+ options, here...
- Mandeep Singh
- Edited August 15, 2018 14:09
- 2 followers
- 0 comments
- 2 votes
Mandeep Singh commented, September 28, 2017 13:40
Hi David,It turns out that Rebecca has actually written the following article to address your question: Why am I seeing differences in Google Analytics versus Help Center reporting overview? "...
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- Mandeep Singh
- Created September 28, 2017 13:40
- 0 votes
Mandeep Singh commented, March 14, 2017 14:39
Hi Adi,The report is built to provide a simple method to see how many tickets are getting assigned to your agents each day. In a normal day, your agent may get a ticket assigned to them and then th...
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- Mandeep Singh
- Created March 14, 2017 14:39
- 1 vote
Mandeep Singh commented, July 27, 2016 12:20
This is super helpful! Thanks Ray
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- Mandeep Singh
- Created July 27, 2016 12:20
- 0 votes
Mandeep Singh commented, March 09, 2016 15:44
Hi Abdellah! Once the Feedback tab is removed on November 1, 2016, you will be unable to use the link to that contact form. The feedback tab will not exist, and thus your iframe would not display a...
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- Mandeep Singh
- Created March 09, 2016 15:44
- 1 vote
Mandeep Singh commented, March 02, 2016 20:49
A helpful article that goes through getting around UTF-8 error when bulk uploading users: How to fix the UTF-8 error when bulk uploading users
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- Mandeep Singh
- Created March 02, 2016 20:49
- 0 votes
Mandeep Singh commented, October 13, 2015 21:58
Awesome! This is really helpful :) Thank you Sarah!
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- Mandeep Singh
- Created October 13, 2015 21:58
- 0 votes
Mandeep Singh commented, July 15, 2015 20:58
That's awesome! Thanks for the tip Ray :)
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- Mandeep Singh
- Created July 15, 2015 20:58
- 0 votes