
Mandeep Singh
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Activity overview
Latest activity by Mandeep Singh-
Mandeep Singh commented,
Official comment Hi everyone :) - the "Full Circle" Workshops have been moved to the Zendesk Webinars - "Full Circle" Series page! Please check out the webinars page for all future content.
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Mandeep Singh created a post,
Full Circle: Best Practices with Zendesk Chat
Would you rather digest this content in a webinar? We've got you covered! Check out the on-demand webinar: Best practices with Zendesk Chat - on-demand webinar recording Let's set the stage Chat i...
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Mandeep Singh created a post,
Full circle: Leveraging SLAs to drive team performance
Getting started with Service Level Agreements can be tricky. To get a walkthrough of how-to setup your SLA targets and other best practices check out: Webinar recording - Leveraging Service Level...
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Mandeep Singh created a post,
Full circle: Efficiency gains through apps
View the webinar recording! Apps are a great way to boost efficiency for your agents and admins. Zendesk provides a wide range of apps in the Zendesk Apps Marketplace. With over 700+ options, here...
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Mandeep Singh commented,
Hi David,It turns out that Rebecca has actually written the following article to address your question: Why am I seeing differences in Google Analytics versus Help Center reporting overview? "The ...
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Mandeep Singh commented,
Hi Adi,The report is built to provide a simple method to see how many tickets are getting assigned to your agents each day. In a normal day, your agent may get a ticket assigned to them and then th...
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Mandeep Singh commented,
This is super helpful! Thanks Ray
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Mandeep Singh commented,
Hi Abdellah! Once the Feedback tab is removed on November 1, 2016, you will be unable to use the link to that contact form. The feedback tab will not exist, and thus your iframe would not display a...
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Mandeep Singh commented,
A helpful article that goes through getting around UTF-8 error when bulk uploading users: How to fix the UTF-8 error when bulk uploading users
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Mandeep Singh commented,
Awesome! This is really helpful :) Thank you Sarah!