Don Newton
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Activity overview
Latest activity by Don Newton-
Don Newton created an article,
Launch guide for Zendesk Suite products
This launch guide describes the key tasks to get up and running with Zendesk products and provides the resources you need. You don't need the Zendesk Suite to use this guide. You can use it for an...
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Don Newton created an article,
Fine Tuning: How to build your ideal workflow
This Fine Tuning session is about what to consider when building your workflow, including: Triggers and Automations Business Schedules and SLAs Macros and Views Launch Manager Don Newton has been...
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Don Newton created an article,
Fine Tuning: How to piece together your ideal Zendesk
This Fine Tuning session is about how to build out your Zendesk instance piece by piece, including: Groups and roles User fields and organization fields Ticket fields and ticket forms Launch Mana...