Don Newton
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Total activity15
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Last activity
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Activity overview
Latest activity by Don Newton-
Don Newton created an article,
Launch tasks for Zendesk Suite
This launch guide describes the key tasks to get up and running with Zendesk Suite. Note: For an annotated version of the launch tasks described in this article, see Launch guide for Zendesk Sui...
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Don Newton created an article,
Fine Tuning: How to build your ideal workflow
This Fine Tuning session is about what to consider when building your workflow, including: Triggers and Automations Business Schedules and SLAs Macros and Views Launch Manager Don Newton has been...
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Don Newton created an article,
Fine Tuning: How to piece together your ideal Zendesk
This Fine Tuning session is about how to build out your Zendesk instance piece by piece, including: Groups and roles User fields and organization fields Ticket fields and ticket forms Launch Man...