Avatar

David Spies

  • Total activity
    5
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    2

Activity overview

Latest activity by David Spies
  • Avatar

    David Spies commented,

    Hi Madison, I tried what you suggested in your link, and I was certainly able to create a new query that combined the nested fields into a single item.  Thank you.  My trouble now is that I'm unabl...

  • Avatar

    David Spies commented,

    I used to have several custom metrics in insights that gathered categories and their sub-categories and listed them as single item to be used in some pie charts. For example we have a root category...

  • Avatar

    David Spies commented,

    I've been tasked in Zendesk to build a custom report that breaks down the number of tickets created each month (and year) by category. That's easy enough to do, but those categories also need to be...