
David Spies
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Last activity
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Activity overview
Latest activity by David Spies-
David Spies commented,
Hi Madison, I tried what you suggested in your link, and I was certainly able to create a new query that combined the nested fields into a single item. Thank you. My trouble now is that I'm unabl...
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David Spies commented,
I used to have several custom metrics in insights that gathered categories and their sub-categories and listed them as single item to be used in some pie charts. For example we have a root category...
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David Spies commented,
I've been tasked in Zendesk to build a custom report that breaks down the number of tickets created each month (and year) by category. That's easy enough to do, but those categories also need to be...