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Tsvetan Marinov

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Recent activity by Tsvetan Marinov Recent activity Votes
  • Trigger - Condition - Requester email

    Answered

    Hi team, Wouldn't it be possible to make the Condition>>Requester email the admin to be able to put an actual email address from which expects the ticket to be created? Even the field to support mo...

  • Trigger - Action - Text requester

    Answered

    Hi team, When you will finally add an Action to text a requester? I can be simply an input field in which you can set manually an external email which you would like to notify? Best regards, Tsveta...

  • Bulk updates via the UI

    Hi team, My question is, do you plan to add an option in the Support portal which will allow you to update(add/remove) trigger conditions to more than one trigger at once? Best regards, Tsvetan Mar...

  • What time it will take to update the data in my dashbard?

    Dear team, Currently I want to make a custom dashboard which will display the current state of our tickets and etc. However what I have noticed is that, the dashboard is not showing the correct res...