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Bonnie

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  • LogMeIn Rescue app - single sign on problem

    We have been using this app for almost a year, and all of a sudden it comes up with 'Invalid single sign on password' and won't load. I have gone through all the steps in the article 'setting up an...

  • Mandatory ticket fields upon creation of a ticket

    Answered

    Does anyone know of a way or a workaround to force a specific field to be filled in during manual ticket creation as opposed to when solving a ticket?  I know we can specify the user must fill in c...