Mary

1. Community
2. Support Q&A
3. Issue - zendesk crashing (not responding) in Chrome

I would open a ticket if you haven't yet.  Tier 2 got back to us and our specific issue with chrome crashing is tied to insights dashboards.  We are disabling them in zendesk and will access direct...

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• Mary
• Created April 23, 2018 15:35
• 0 votes

1. Community
2. Insights Q&A
3. Need help building a report for ticket counting

Hi! Just wanted to stop in to share that this is a need for us too.  It's not clear to me why we can't easily count *all* incoming emails vs just tickets created.  We're a high-touch customer servi...

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• Mary
• Created January 04, 2018 22:16
• 0 votes

1. Community
2. Feedback on Talk
3. [COMPLETED] Disabling Voicemail Outside of Business Hours

This is a huge problem for us.  We absolutely should have a way to disable voicemail outside of business hours.  Really disappointing that this is not an option!

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• Mary
• Created September 27, 2016 22:10
• 1 vote