Tony Ho
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Activity overview
Latest activity by Tony Ho-
Tony Ho commented,
Hi everyone, Being able to change an Agent Status is pretty critical on our end too and we were getting a lot of missed chats due to agents showing up as online when they shouldn't have been (we ha...
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Tony Ho commented,
Hi - we're currently looking to implement Answerbot on our Enterprise account in first the Submit a Request page webform and eventually on our emails and triggers. We've found some use-ability conc...
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Tony Ho commented,
Hello, The program so far has been great for our team who has been trialing this. We did have one question however; is it possible to remove or prevent the App from defaulting to have the Ticket Su...