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Kristian Tengstedt

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Latest activity by Kristian Tengstedt
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    Kristian Tengstedt commented,

    +1 - We also need a way to trigger an update of a existing customers language. We currently have a large segment of customers with our standard language, and they submit requests through the Help C...

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    Kristian Tengstedt commented,

    Hi Nicole,   I found and post in the section regarding this, so if anyone reads this thread and think it is a good idea, you can go to https://support.zendesk.com/hc/en-us/community/posts/115008490...

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    Kristian Tengstedt commented,

    Could it be in a future scope for multibrand customers to set a brand on each Macro, that will be reflected when a ticket is shown. So the brand of the ticket will determine which macros will be av...

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    Kristian Tengstedt commented,

    Good points and I appreciate the tip regarding the placeholder for brand name, that will surely become handy :)We have different logos at the moment, but we just think they are kind of "hidden away...

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    Kristian Tengstedt commented,

    Hi Community.   We are in a process of moving different brands into our Zendesk, and wonder if anyone has some knowhow, regarding making it more visual for an agent to spot which brand they are rep...