Katie Winn
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Recent activity by Katie Winn Sort by recent activity-
That's awesome thanks for the tip @Bill!
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Thanks @Erik we are thrilled you are loving Voice! Do you have any tips or best practices from your team to share with our community? We are definitely keeping our partners in Europe in mind as w...
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Hi @Tiko - While we don't have the ability right now to transfer calls (something we are working on though). You could always take the ticket you created from your phone call and escalate it to th...
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Hi All! Part 2 is now live! Check out our Zendesk recommendations enhancing your Voice call quality!
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Hi @Tralew - You can have your single 800 number with the same 8 menu options that routes to 8 different voicemail boxes. If these 8 different options route to a different agent then yes each voic...
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Hi @mathias - all you have to do to participate in our session is leave a comment, so you are doing great! Definitely check out our next posting at 11am PST where we will discuss things you can do...
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Hi All! Part 1 is live! Feel free to join our discussion on voice today by adding comments and following the article. Thanks!