Catherine Paulson
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Latest activity by Catherine Paulson-
Catherine Paulson commented,
^ I was also wondering if there is a way to track article views?
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Catherine Paulson commented,
Hi Jessie! I'm still having the problem. I've created the custom fields, and the Zap appears to be working, but the responses aren't populating-- well my text fields are but not my drop-downs. I cr...
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Catherine Paulson commented,
I'm having issues selecting "Response Custom Variable: Ticket ID" when creating the Zap. I created the custom variable in SurveyMonkey as well as the custom fields in Zendesk. I was wondering if an...