Renée Gray
- Total activity 26
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Activity overview
Latest activity by Renée Gray-
Renée Gray commented,
Hi! Does Markdown work in Dynamic Content as well or just tickets? Renee
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Renée Gray commented,
Hi! I have a few questions. 1. Are you able to recover rejected comments? 2. Is it possible to have a comment reject upon opening of a ticket? 3. When a comment is replied to, is the end user n...
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Renée Gray commented,
Hi Jessie, Thank you for responding. I need to know what the 150 fields are that are standard. Is there any documentation available for that?
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Renée Gray commented,
Hi there, We have 100s of customize fields. Some of which we will never be able to report on due to the number of fields passed to insights. Is there an article or can someone send me the 150 base...
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Renée Gray commented,
We are new to this platform and are working through how to make our content best in class for our end users. Having the ability to pull a report of all articles, status, along with last update alo...
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Renée Gray commented,
This is awesome. Are we able to select which email address we want to send the survey to? If so, how can you do this? For example, primary email address is the work email address. We would like...