Avatar

Atis Straujums

  • Total activity 6
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 2
  • Subscriptions 2

Activity overview

Latest activity by Atis Straujums
  • Avatar

    Atis Straujums commented,

    It seems that Zendesk is simply "eating" initial emails that are encrypted with GPG. Normal emails cause a new ticket to be created but an encrypted email is simply dropped. It does not even appear...

  • Avatar

    Atis Straujums commented,

    One rule is not explicitly mentioned - you cannot merge into a Closed ticket (only into a Solved one). It is an unfortunate limitation as customers sometimes send a "Thank you, please close this!" ...