Charlee
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Activity overview
Latest activity by Charlee-
Charlee commented,
Hello, We have just linked our Zendesk to our Facebook page for Messenger. Wondering if there is a way to get our agent signature to appear when replying to these like they do when responding to em...
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Charlee commented,
Is there an update on this? It would be really handy to into manage people and it list the amount of agents that we have active and who these agents are. We are constantly changing staff from light...
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Charlee commented,
Hi Everyone, I am trying to create a metric to be able to report on tags. I have followed the above steps however when I go to add 'your_tag' in some of the Tags aren't there, I created them earlie...